This site is governed by the Privacy Policy under Italian law DL 196 and GDPR 679/2016. We reserve the right to make changes to our site, policies, and this Privacy Policy at any time, so please check back periodically.
 
Questions regarding this Policy should be directed to info@horseballshop.com or may also be sent in writing to legal Adress mention at the begining of this document.

What We Collect

HorseBallShop.com (abbreviated as “HBS”), recognize the importance of protecting the information gathered from users in the operation of this website and takes reasonable steps to maintain the security, integrity and privacy of any information collected. Although HBS employs reasonable measures in connection with the collection, storage, and disclosure of information through the website, you should be aware that the confidentiality of any communication or material transmitted to/from HBS through this website or by email cannot be guaranteed. Therefore, HBS is not responsible for the security of information transmitted via the internet. By submitting your information to HBS you consent to the practices described herein.

 
HBS collects information about individuals as provided on a voluntary basis such as during the ordering process, website registration, on-line courses, certification tests, conference attendance, catalogue requests, surveys or e-mails subscription requests.

The contract's content will be stored. You may store the terms and readily look them up. For safety reasons your order's data are not available via internet. We keep these data in confidence according to our privacy policy 

Users should be aware that when they voluntarily disclose Personally Identifiable Information (e.g., user name, e-mail address, phone number) on bulletin boards, blogs or in chat areas of the HBS site, or sites of any related companies or subsidiaries, that information, along with any substantive information disclosed in the user’s communication, can be collected and used by third parties who are not affiliated with Human HBS. Although Human HBS takes every precaution possible to protect your information, by choosing to post personal information in areas that are viewable to all site visitors, such as forums and blogs, you are doing so at your own risk. Posting personal information may result in unsolicited messages from other posters or third parties. Such activities are not facilitated by Human HBS and are beyond our control.
 
Cookies
Users should be aware that non-personal information and data may be automatically collected through the standard operation of Human HBS’ internet servers or through the use of "cookies." "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site, and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user’s system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features available on www.horseballshop.com.

Here are some of the cookies that are used by our system:

- Google Analytics for pure statistcal purposes

 
How We Use Your Information
HBS reserves the right to contact a user regarding product orders, support issues and other matters relevant to the underlying service and/or the information collected.
 
Contact information such as name, address and e-mail may be shared with related companies and subsidiaries of HBS, and may be used to send promotional and/or marketing information about other products, services and offerings from HBS and/or its related companies and subsidiaries. Instructions on how to unsubscribe are included in every promotional email. HBS does not rent, sell, exchange, or share email addresses with third parties. Postal address information will not be shared with third parties without your permission, or where expressly forbidden by local privacy acts or legislation. When Human HBS shares your postal address information with a third party, your personal information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by this Privacy Policy with respect to its use and further sharing of your personal information. For more details on the sharing of postal addresses in each specific region, please see Regional Privacy below.
 
HBS reserves the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the site; this analysis will sometimes be used to inform advertisers of site performance. HBS will provide only anonymous, aggregated data from these analyses to third parties.
 
Information or files e-mailed to software technical support or sent through the technical support request system integrated into the HBS site will not be used for internal marketing and sales purposes, or be sold or otherwise transferred to unaffiliated third parties.
 
We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions; to protect the rights, property, and safety of Human HBS ecommerce site, our users, or others; or to conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us. If customers do not pay us for products ordered, we may submit their account information to a third-party collection agency.
 
Opt Out Details
Upon request, HBS will allow any user to "opt out" of further promotional contacts at any time. Additionally upon request, Human HBS will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user’s request, HBS will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions. Please contact us with any opt out requests.
 
Regional Privacy
When information is collected, the user will have the opportunity to indicate whether he or she would like to "opt in" to receiving promotional and/or marketing information about other products, services and offerings from HBS and/or any third parties. More regionally specific information is provided in this section.
 
If you wish to update your interests or communication preferences please contact us at the above address, email info@horseballshop.com

 
Links To and From Other Websites
Users should be aware that links may be provided from www.horseballshop.com to other websites. Each website will vary in terms of its privacy and data protection policies. HBS does not accept responsibility for the privacy policies of, and usage of, personal information collected by others including those of any partner or affiliate.
 
Warning about Fraudulent Emails
We will never request your password, user name, credit card information or other personal information through email. This practice, frequently called "phishing", is an illegal practice designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, please do not respond and notify us immediately.
 
Children’s Privacy
Users must be at least 18 years of age in order to have permission to use this site. We are committed to protecting children’s privacy on the Internet. We do not knowingly collect personally identifiable information from children under the age of 18. If a child has provided our website with personally identifiable information, we ask that a parent or guardian contact us and we will delete the information about the child from our files.
 
Your Consent
By using our website, you consent to our use of information that is collected or submitted as described in this online Privacy Policy. We may change or add to this Privacy Policy so we encourage you to review it periodically.
 
Contacting HBS if you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, or if at any point you wish to access your personal information to make changes, review the accuracy of your information, or supplement or modify your information, you may use the contact us by email at info@horseballshop.com or by sending a written request to:
 
HorseBallShop.com.
info@horseballshop.com
 
Changes to Privacy Policy
The foregoing policies are effective as of December 8, 2012. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon posting. This statement and the policies outlined herein are not intended to, and do not create, any contractual or other legal rights in or on behalf of any party.
 

Last review: Feb 2014.